IT support with english

Náplň práce

For our client,well established international business company, we are looking for a candidate for a position of

„IT support specialist with english“

The position provides internal IT support services for affiliates in different countries worldwide. The suitable candidate will be a part of global team of IT specialists, each specialist will have individual work on interesting projects


Job description:

• Ensure the reliability of IT services and increase satisfaction of clients and customers
• Improve the quality and availability of IT infrastructure (HW, SW, telecommunication, business applications, customer connection, ATM, etc.) to end users
• Creating a detailed technical documentation and standard operational procedures
• Monitoring and solving problems with IT infrastructure relating to routine operational issues including failures
• Working with internal and external clients – communication in foreign languages via phone and email
• Dealing with complex cases and cooperation with the team leader

Requirements:

• Technical high school or university education
• Experience in call center or helpdesk support in international company is advantage
• Essential is fluent ENGLISH (min. C1 level) – daily use, other languages are welcomed
• Ability to adapt to changing conditions, work in quickly developing environment
• Analytical thinking and excellent communication skills
• Ability to work independently and also in a team

We offer:

• Work in luxury premises
• Start ASAP by agreement
• Daily use of English and possibly other languages (20 different languages in the company)
• Continuous self-fulfillment and opportunity for professional growth within international company
• Excellent salary and extensive benefits

Note: the work has a shift system

If you are interested, send us your CV in Czech/Slovak or English!

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